Refund policy

Return & Refund Policy – Slipper Spot

 

At Slipper Spot, we value your satisfaction. If for any reason you are not happy with your purchase, we provide easy returns and refunds under the following terms.

1. Returns

  • You may return slippers within 7 days of receiving your order.

  • To be eligible for a return, the slippers must be:

    • Unused and in the original condition

    • In the original packaging

  • Personalized or custom orders cannot be returned unless damaged or defective.

2. Refunds

  • Once we receive and inspect your returned slippers, we will notify you about the approval or rejection of your refund.

  • If approved, the refund will be processed within 7–10 business days.

  • Refunds will be credited via the original payment method.

3. Exchange

  • Exchanges are allowed only for size or color, subject to availability.

  • Contact us immediately if you wish to exchange your slippers.

  • Additional charges for shipping may apply for exchanges.

4. Damaged or Defective Items

  • If you receive a damaged or defective slipper, please contact us within 48 hours with a photo of the issue.

  • We will provide a replacement or full refund at no extra cost.

5. Shipping Costs

  • Shipping costs for returns are borne by the customer, unless the item is damaged or defective.

  • Original shipping charges are non-refundable.

6. How to Return

  1. Contact us at info@slipperspot.com with your order details.

  2. Pack the slippers securely in original packaging.

  3. Once received and inspected, we will process your refund/exchange.

7. Contact Us

For any questions about returns or refunds, reach out to:

  • Email: info@slipperspot.com

  • Phone: ☎️ +92 309 4010327

  • Phone: ☎️ +92 322 8407854‬

We’re here to help and ensure you have a smooth shopping experience! 😊